Six reports delivered on your schedule. Click through the tabs to see exactly what StudioPulse sends — no dashboards, no logins, just your members who need attention and what to say to them.
Good morning — here are the members most at risk this week, ranked by priority.
Here's how your newest clients are settling in. The first 30 days are the most critical for retention — a personal touch now goes a long way.
| Name | Join Date | Check-ins | Next Class |
|---|---|---|---|
| Alex Thompson | Mar 8 | 1 | None booked |
| Jordan Lee | Mar 10 | 1 | Mar 18 |
| Emma Reeves | Mar 11 | 1 | None booked |
| Rachel Kim | Mar 12 | 1 | Mar 17 |
| Olivia Grant | Mar 14 | 1 | None booked |
Here are this week's new members who may need a personal touch to build their habit — 4 members in their first 60 days showing early warning signs.
Members who joined more than 14 days ago and haven't yet established a consistent visit pattern. A personal note in the first 60 days can make the difference between a regular and a dropout.
Here are today's member celebrations. A shoutout, a card, or a small gift goes further than any discount.
Hi Sarah,
March was your strongest month in six weeks. Check-ins climbed back above 500, new member sign-ups hit their highest point since January, and your top two formats are running at near-capacity most mornings. A few things worth digging into below.
The one number to watch: 31 members checked in regularly through January and February but had zero visits in March. That’s a bigger lapse cohort than usual — your lapsing reports have flagged most of them individually, but March confirmed the pattern is real.
| Week | Dates | Check-ins | vs Prior |
|---|---|---|---|
| Week 1 | Mar 1 – Mar 7 | 118 | — |
| Week 2 | Mar 8 – Mar 14 | 134 | +16 |
| Week 3 | Mar 15 – Mar 21 | 142 | +8 |
| Week 4 | Mar 22 – Mar 31 | 112 | −30 |
| Format | Sessions | Avg Att. | Total |
|---|---|---|---|
| barre3 Signature 45 | 62 | 13.4 | 208 |
| b3 Strength 45 | 31 | 16.1 | 99 |
| barre3 Signature 60 | 28 | 20.3 | 81 |
| b3 Cardio 45 | 12 | 9.8 | 47 |
StudioPulse detected a membership cancellation in your Mindbody account. You’re seeing this within the hour — while the window to reach out is still open.
Sarah Mitchell just cancelled
Status changed to Terminated · Barre & Soul
|
2 yr 6 mo
Member tenure
|
$1,620
Spend this year
|
29d ago
Last visit
|
87 check-ins on record · Detected by StudioPulse
Why this matters: Most studio owners find out about cancellations days later — when the member has already mentally moved on. StudioPulse checks your Mindbody account every hour. You get this alert while the conversation can still happen.
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